Effective Date:
Tall Pines Design Group Privacy Policy:
At Tall Pines Design Group, we are dedicated to protecting the privacy and security of our clients; personal information. We value and recognize the significance of privacy and its impact on our customers, employees, contractors, other website visitors, business partners, and anyone who entrusts us with their personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.
About us – Tall Pines Design Group
At Tall Pines Design Group, we specialize in crafting personalized architectural solutions tailored to your vision and lifestyle. Our services encompass every stage of the process, beginning with conceptual design where we intricately weave your preferences into a unique blueprint. Utilizing state-of-the-art 3D renderings, you can vividly envision your future home, ensuring every detail aligns seamlessly with your expectations before we proceed to draft comprehensive architectural and structural plans. From navigating local regulations to securing essential permits, our team handles all complexities with expertise, ensuring a smooth journey from concept to completion. Whether you're embarking on new home construction or envisioning thoughtful additions, trust us to transform your aspirations into reality with precision and professionalism.
How We Collect Your Information:
The Personal Information we collect through our website includes information that you provide by filling in forms on our website. We also collect Personal Information that you provide to us in our sales offices, model homes, and design studios, as well as information we may collect from third parties. Additionally, we may ask you for information when you report a problem with our website, and when you contact us, including records and copies of your correspondence.
What Information Do We Collect?
We obtain personal data, such as your name, street address, email address, and phone number, which you voluntarily provide through functionalities on our website, such as contact forms. Moreover, we might temporarily record your IP address to aid in diagnosing server issues, managing our website, and monitoring usage statistics. Your IP address may fluctuate with each visit or stay consistent, contingent on your internet service provider. Nevertheless, we are unable to ascertain your identity through your IP address, and we do not endeavor to do so. In cases where you accessed our website via a link or advertisement on another site, we also track this data to optimize our online visibility and gain insights into our users' preferences. All this information is collected and used only in the aggregate; that is, it is entered into our database, where we can use it to generate overall reports on our visitors, but not individual reports that identify you personally. We also may retain copies of your written communications with Tall Pines Design Group, which may contain personal information, regardless of the medium through which you correspond with Tall Pines Design Group, including, but not limited to communications the Company receives from you through the website, internet or other electronic or paper means.
Personal Information and Non-Personal Information
How Long Your Personal Information Is Kept
We will retain your personal information until the personal information is no longer necessary to accomplish the purpose for which it was provided. We may retain your personal information for longer periods for specific purposes to the extent that we are obliged to do so in accordance with applicable laws and regulations, to protect you, other people, and us from fraud, abuse, and unauthorized access, as necessary to protect our legal rights, or for certain business requirements
We will delete your personal information when it is no longer necessary for the purpose for which it was collected, or upon your request, subject to exceptions as discussed in this Statement or under applicable law, contract, or regulation.
Information Collected by Automated Means
When you use the Site, we, along with our third-party advertisers and/or service providers, may use various technologies to automatically gather information about how the Site is accessed and used ("Usage Information"). This may include browser type, operating system, the page visited, time of visit, number of users on the Site, and the website visited just before the Site. The collected data gives us insights into how the Site is used, such as the number of visitors to a specific page, their duration of stay, and the hyperlinks they click on. This information helps us keep the Site engaging for our visitors and personalize content based on their interests. While Usage Information is typically non-identifying, if we link it to you as a specific person, we treat it as Personal Information.
Analytics Information
The Tall Pines Design Group automatically collects certain analytics information as you use our Services. This may include cookies, tracking pixels, tags, or similar tools, which gather information about your browser, device, geolocation, and interactions with the Services, Site, or emails. Similar to many other websites, our site utilizes cookies. Cookies are small pieces of data sent by an organization to your computer and stored on your hard drive to allow the website to recognize you upon your return visits. They gather statistical data about your browsing behavior and do not identify you as an individual. This helps us enhance our website and provide a more personalized service. You can choose to disable cookies by adjusting your browser preferences, although doing so may limit some functions on our website.
Cookies and web beacons, collectively referred to as "Site Cookies," assist us in tracking and targeting the interests of our users to enhance their experience on our website. They also help us track user actions and behavior on our site, as well as the effectiveness of ads.
We have adopted physical, electronic, and managerial procedures to protect personal information in our custody and control against loss, theft, and unauthorized access, use, modification, and disclosure. Notwithstanding, no transmission over the internet or any method of storage is impenetrable. We cannot guarantee the security of our services, nor can we guarantee that the information you provide will not be intercepted while being transmitted to us over the internet or through vulnerabilities outside of our environment. Therefore, while we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its security.
Data Security
How We Use Your Information
Examples of how we may use your information include:
We have adopted physical, electronic, and managerial procedures to protect personal information in our custody and control against loss, theft, and unauthorized access, use, modification, and disclosure. Notwithstanding, no transmission over the internet or any method of storage is impenetrable. We cannot guarantee the security of our services, nor can we guarantee that the information you provide will not be intercepted while being transmitted to us over the internet or through vulnerabilities outside of our environment. Therefore, while we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its security.
To better understand your interests, we may use your information to gain insight into which home options, upgrades, and services may be of interest to you and to customers similar to you, based on the information we collect about you and your requirements.
To respond to your requests or questions including addressing your customer feedback.
To communicate with you regarding any changes in our policies, terms and conditions, or any other administrative information.
For security purposes including safeguarding our company and our customers, as well as our platforms.
Other ways we may collect, use, or share the information. We reserve the right to collect, use, or share each of the categories of personal information described above for the following purposes:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, marketing assistance, architects, engineers, and permitting specialists. These providers are contractually obligated to protect your information and use it solely for the purposes of assisting with your home construction project.
Legal purposes: We may cooperate with local, provincial, state, federal, and international officials in any investigation requiring personal information or reports about lawful or unlawful user activity on the site. We may also share your personal information to establish, exercise, or defend our legal and property rights or for the purposes of fraud prevention. We may share your personal information with anyone we reasonably believe may apply to a court or other competent authority for disclosure of that personal information.
Notification of legal process: If we are ordered by a legal process or government to provide data about one or more individual users, we will notify those users of our compliance with that order, to the extent permitted by law.